Return and Refund Policy

At Body Reviva, we want you to feel confident with your order. If something is not right, please contact us and we will do our best to help.

Returns

We accept returns within 30 days of delivery for items that are unopened, unused, and in their original packaging.

Because our products are wellness items, we cannot accept returns on opened, used, or tampered-with products for health and safety reasons.

To start a return, email us at contact@bodyreviva.com with your order number and the reason for your return.

Damaged or Incorrect Orders

Please inspect your order when it arrives. If your item is damaged, defective, or you received the wrong product, contact us within 7 days of delivery at  contact@bodyreviva.com with your order number and photos of the item and packaging.

If the issue is approved, we will replace the item or issue a refund.

Refunds

Once your return is received and inspected, we will notify you if your refund is approved.

Approved refunds will be sent back to your original payment method. Please allow 5–10 business days for your bank or payment provider to process the refund.

Shipping fees are non-refundable unless the return is due to our mistake, such as a damaged, defective, or incorrect item.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

We recommend using a trackable shipping service, as we are not responsible for returns lost in transit.

Order Cancellations

If you need to cancel an order, please contact us as soon as possible at  contact@bodyreviva.com If the order has already been processed or shipped, we may not be able to cancel it.

Contact Us

For any return or refund questions, contact us at:

contact@bodyreviva.com